FAQ

Frequently asked questions

A few quick answers to the things people ask most. Don't see yours? Send a message and I'll get right back to you.

  • Can you help fix my laptop?

    Yes, I repair laptops, desktops, and most personal electronics, from slow performance and failed boots to upgrades and data recovery.

  • Can you help me build a website?

    Yes, I design, build, and host fast, mobile-friendly websites, then keep them secure and up to date for you.

  • Can you help set up an online or merch store for my business?

    Absolutely, I can build and host an online store, connect your products and payments, and keep it running so you can focus on selling.

  • Can you work as a contractor and join our IT team?

    Absolutely. I regularly work as a contractor alongside in-house teams, jumping in on cloud, security, and infrastructure projects when they need an extra set of experienced hands.

  • Do you only work with small businesses?

    No, I work with businesses of every size as well as individuals.

  • Do you offer remote support or only in person?

    Both, most issues can be handled remotely, and I provide in person support across Northwest Indiana and the South Shore region.

  • Can you move us to the cloud, like Microsoft 365 or Google Workspace?

    Yes, I handle cloud migrations, setup, security, and backups from start to finish.

  • Can you help my team use AI tools?

    For sure. I help teams get comfortable with tools like ChatGPT, Claude, and Microsoft Copilot, and figure out where they actually save you time without creating new headaches.

  • How does pricing work and how do I get a quote?

    Tell me what you're after through the contact form, and I'll help you figure out whether hourly or a fixed price fits the job better. Either way, you'll get an honest estimate up front with no surprises.

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